Mo 08:00-20:00; Tu 08:00-20:00; We 08:00-20:00; Th 08:00-20:00; Fr 08:00-17:00; Sa 09:00-13:00

what is your business address?

306 W. Eldorado St., Decatur, IL 62522, US

What do you know about my business?

Midstate Collection Solutions, Inc. was founded in 1999 by Mary Shores in Champaign, Illinois when she was just 24 years old, making her the youngest person in the world to own a collection agency at the time. As our Owner and CEO, Mary has over 30 years of experience in the collection industry. We are a professional organization dedicated to establishing long-term relationships with our clients. Our goal is to collect their past due receivables in a timely and honest manner through positive communication, integrity, and accountability. Midstate is proud to be a certified Women's Business Enterprise with the Small Business Administration in Illinois.

What is Unique about your business?

We make people feel good about paying their debt. It’s our philosophy to make consumers feel better at the end of our phone call than they did at the beginning. We collect consciously because we care considerably.

Blog | Midstate Collection Solutions

Communication Tips To Create A Stress-Free Work Environment

May 17, 2022 | Mary Shores

In my early days as a CEO, I thought stress was inevitable. Every day I came to work and dealt with massive amounts of it,…

Professional Development

Reflect, Rebuild, & Renew: How to Shift Your Mindset in 2022

December 28, 2021 | Mary Shores

2021 ends in four days, and we all know that over the past few years, the world as we’ve always known it has undergone…

professional development

Make Your Next Training Initiative “Sticky” With These Retention Techniques

November 9, 2021 | Mary Shores

November 30, 2021, will be a landmark date in the collection industry. Agencies across the United States are rapidly putting together training agendas to prepare…

professional development